Welcome Host (Golf) JD

Salary – £23,895 per annum (£12.85 per hour)

Hours – Part-time, 23 hours per week

Contract – Seasonal (from 23rd of March till 30th of September)

Location – Various Golf Courses

Do you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment?  Excellent, we are looking for friendly, positive, and vibrant Welcome Hosts to join the golf team and work across our 6 wonderful courses.

What You’ll Do:

• Meeting and greeting customers, pointing them in the right direction, creating a welcoming and fun environment, and helping them get the best experience in every visit.
• Responding to customers’ questions and enquiries in person, over the telephone, and by email in a friendly and efficient manner.
• Work closely with colleagues to ensure bookings are managed in an efficient and effective way in line with our standards, leading to exceptional customer satisfaction.
• Controlling the rentals of golf equipment, ensuring equipment is cleaned and maintained.

What You’ll Bring: 

• A vibrant, customer-focused personality with strong communication and listening skills.
• Exceptional customer service skills with experience in customer-facing roles.
• Ability to juggle multiple tasks, stay calm under pressure, and respond quickly to customer needs.
• Ability to connect with diverse people and work independently or in a team.
• Ability to learn and follow all safety standards and procedures.
• Basic understanding of technology and experience with point-of-sale systems.

In return, we offer:

• FREE membership across all our centres with access to fitness classes, gyms, and swimming pools
• Opportunities for training
• Generous holiday allowance
• Company pension
• Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)

Closing Date – Sunday, 08th of March

Assessment Date – Tuesday, 10th of March

Assessment Location – Jack Kane Sports Centre

We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.  

Registered Scottish Charity No: SC027450