Essentials Behaviour Standard.pdf
Open Day - Wednesday 18/09/2024 - No experience required - Book your interview slot today!
Do you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment? We are looking for friendly, positive, and vibrant multitaskers to join our Sports and Leisure Attendant teams.
You will be responsible for:
- Delivering great customer service as a first point of contact, ensuring that every visit is recorded appropriately, and customers’ needs are met.
- Preparing our venues by setting up and taking down equipment, providing customers with a clean, safe, welcoming environment that is ready to use.
- Keeping everything clean, tidy, and presentable, including litter picking, cleaning toilets, changing rooms and windows.
- Working closely with colleagues to ensure bookings are managed in an efficient and effective way in line with our standards, leading to exceptional customer satisfaction.
No previous experience is required as full training is provided, but ideal candidates will be:
- Great listeners with excellent interpersonal and communication skills and the ability to clearly convey information and ideas to a varied customer base.
- Customer-focused, enthusiastic individuals with strong organizational skills.
- Decisive, fair, and consistent problem-solvers, able to organise and prioritise workload effectively.
In return, we offer:
- FREE membership across all our centres with access to fitness classes, gyms, and swimming pools
- Opportunities for training, career growth and development
- Generous holiday allowance (32 days, rising with service up to 40 days)
- Shift work which may fit around other commitments
- Cycle-to-work scheme
- Paid sick leave
- Company pension
- Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)
Opportunities available:
Leisure attendants:
- Craiglockhart Tennis & Leisure Centre - part-time permanent - 11.25 hours per week (Thursday and Sunday)
- Craiglockhart Tennis & Leisure Centre - part-time permanent - 14.25 hours per week (Monday and Saturday)
Sports Attendants - evenings and weekends
- Forresters High School - part-time permanent - 14 hours per week (Wednesday, Thursday and Saturday)
- Trinity Academy - part-time permanent - 10.25 hours per week (Week 1 - Monday and Friday, Week 2 - Wednesday and Saturday)
- Leith Academy - part-time permanent - 13 hours per week (Week 1 - Tuesday and Wednesday, Week 2 - Saturday and Sunday)
- Broughton High School - part-time permanent - 12 hours per week (Week 1 - Saturday, Week 2 - Saturday and Sunday)
- James Gillespie's High School - part-time permanent - 12.5 hours per week (Wednesday, Thursday and Saturday)
- Outdoor Pitches - pat-time temporary - 12 hours per week (mostly weekends)
Come along and meet our team at Meadowbank Sports Centre on Wednesday 18th of September 2024. from 10:00 to 17:45 for a guaranteed interview.
Due to limited spaces available on the day, we will contact you to reserve your slot.
We welcome applications with previous experience but also students looking for their first job. All applicants must be at least 16 years old and have the right to work in the UK.
Registered Scottish Charity No: SC027450
We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.