Catering Team Leader EICA
Edinburgh International Climbing Arena

Edinburgh International Climbing Arena Café Full Time, permanent, 35.75 hours per week Variable shifts including weekends Salary: £21,699 per annum


Essentials Behaviour Standard.pdf

 

 
We are looking for friendly, positive, and enthusiastic multitaskers to lead our Café team. This hands-on, front-of-the-house role is perfect for a vibrant, outgoing person with a proactive attitude who can create a welcoming and fun environment for all customers and employees.  
 
You will be responsible for:
 
  • Monitoring the quality preparation and service of food and beverages.  
  • Supervising, mentoring and motivating team members to ensure consistent customer satisfaction. 
  • Cash handling, stock management and merchandising.  
  • Leading by example in consistently delivering a culture of high performance to meet income targets.

Our ideal candidate will have:

  • REHIS Elementary Food Hygiene certificate.  
  • Previous experience in hospitality with proven ability to demonstrate exceptional customer service.  
  • Ability to engage and connect with a varied customer base.  

In return we offer one of the best rewards packages in the industry:

 

  • FREE membership across all our centres with access to fitness centres, gyms, and swimming pools 
  • Opportunities for training, career growth and development 
  • Generous holiday allowance (32 days, rising with service up to 40 days) 
  • Shift work which may fit around other commitments 
  • Cycle-to-work scheme Paid sick leave 
  • Company pension 
  • Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) 

If you are ready to lead our team in delivering great customer service in a safe and clean environment for our customers to enjoy, we would love to meet you.  

Closing date: Sunday 22nd January 2023
 
Registered Scottish Charity No: SC027450
Vacancy Description
Edinburgh International Climbing Arena Café Full Time, permanent, 35.75 hours per week Variable shifts including weekends Salary: £21,699 per annum
 

Essentials Behaviour Standard.pdf

 

 
We are looking for friendly, positive, and enthusiastic multitaskers to lead our Café team. This hands-on, front-of-the-house role is perfect for a vibrant, outgoing person with a proactive attitude who can create a welcoming and fun environment for all customers and employees.  
 
You will be responsible for:
 
  • Monitoring the quality preparation and service of food and beverages.  
  • Supervising, mentoring and motivating team members to ensure consistent customer satisfaction. 
  • Cash handling, stock management and merchandising.  
  • Leading by example in consistently delivering a culture of high performance to meet income targets.

Our ideal candidate will have:

  • REHIS Elementary Food Hygiene certificate.  
  • Previous experience in hospitality with proven ability to demonstrate exceptional customer service.  
  • Ability to engage and connect with a varied customer base.  

In return we offer one of the best rewards packages in the industry:

 

  • FREE membership across all our centres with access to fitness centres, gyms, and swimming pools 
  • Opportunities for training, career growth and development 
  • Generous holiday allowance (32 days, rising with service up to 40 days) 
  • Shift work which may fit around other commitments 
  • Cycle-to-work scheme Paid sick leave 
  • Company pension 
  • Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) 

If you are ready to lead our team in delivering great customer service in a safe and clean environment for our customers to enjoy, we would love to meet you.  

Closing date: Sunday 22nd January 2023
 
Registered Scottish Charity No: SC027450