Essentials Behaviour Standard.pdf

Conditions of Service.pdf

Climbing Instructor JD.pdf

Become a proud team member of Europe’s largest indoor climbing arena and help us provide an unforgettable experience to every visitor. Our state-of-the-art facility is a great adventure destination, a world-class attraction that offers adrenaline-rushing fun for children and adults.  

If you are an inspirational coach with a love for climbing join our team in Ratho as a Climbing instructor.  

On a day-to-day basis you will be:

•  Teaching, coaching, and delivering high-quality, engaging climbing activities to all age ranges with an emphasis on working with children and young people. 
•  Meeting and greeting customers by creating a welcoming and fun environment for all.
•  Delivering safety briefings and activity demonstrations and responding to customers’ questions and enquiries in a friendly and efficient manner.
• Assisting with route setting, preparing and setting up the venue and equipment for climbing activities, events and daily customer use.

We are looking for an active climber with a vibrant, outgoing personality and a proactive attitude. In addition, our ideal candidate will have:

•  Rock Climbing Instructor or Climbing Wall Instructor qualification.
• Proven ability to demonstrate exceptional customer service.
• Excellent interpersonal and communication skills and the ability to engage and connect with a varied customer base.
•  Ability to always stay focused and alert to respond quickly to all situations.

We offer one of the best rewards packages in the industry:

• FREE membership across all our centres with access to fitness classes, gyms, and swimming pools
• Opportunities for training, career growth and development
• Generous holiday allowance (32 days, rising with service up to 40 days)
• Shift work which may fit around other commitments
• Cycle-to-work scheme
• Paid sick leave
• Company pension
• Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)

Please note you must be able to commute to Edinburgh International Climbing Arena: Ratho, South Platt Hill, Newbridge, EH28 8AA.  

To access the full job description, terms of service and to apply, follow the link below, register your application and a member of the team will be in touch.   

Closing date – 21st of April 2024 

Assessment date – 30th of April 2024

Registered Scottish Charity No: SC027450

We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.